Business Operations Administrator Corporate Services

About The Role

Overview

As our Business Operations Administrator, you will provide administrative support to colleagues across the business. Your remit will cover everything from minuting meetings to processing purchase orders and supporting the facilities and smooth running of our head office. This is a busy role, where you will be part of a small team providing centralised admin service to all teams across the business.

Starting Salary: £27,128.40 with performance related incentive scheme and excellent benefits.

Location: You will be working at the Advance Northumberland Wansbeck Workspace, located in Ashington, Northumberland, Rotary Parkway, NE63 8QZ.

If you would like to have an informal discussion regarding this role, please contact Lois Brentnall, Head of Business Operations on 07889951641

How to apply

To apply for this position, please send us your CV, and a letter of application, stating why you want to work for us, and what you would bring to the role.

Please also complete the application form on our website and send these to workforus@advancenorthumberland.co.uk

Applications will close for this position on 30th November 2026 at 10.00am

This may be closed at an earlier period, if we receive a high number of applications.

Our Values

We are looking for people who embody the Advance Northumberland values; people who are accountable and resilient, who are open to change with strong innovation skills. They will be collaborative; effective in relationship building and stakeholder engagement with the potential to build relationships effectively at all levels. They will demonstrate respect for our colleagues, our customers and our partners and be able to use their initiative in their work. They will be ambitious about their career and for the future success of Advance Northumberland, with a real customer and team focus; motivated and enthusiastic about their contribution to our success.

Who are we?

Overview

We are a diverse property and investment company who deliver opportunities to improve prosperity, tackle inequalities and drive economic growth in support of Northumberland County Council. We collaborate with stakeholders and partners to deliver positive physical and economic development and focus on the needs and aspirations of the county.

We have the recognition of being a Real Living Wage Employer, and other awards such as our Good Work Pledge, and the Ambassador Status for the Better Health at Work Award.

We have a mission to build a better future for people in Northumberland, as we focus exclusively on regenerating the county.

Within Advance Northumberland Group we have several subsidiary companies, including our new build housing team - Ascent Homes, our residential lettings team, our commercial and investment team, our Land and Project team and our newly formed sustainability and ecology team – Advance Green Futures

Corporate Services

Our corporate services team provide a wide range of services across the business, covering, people, finance, IT, governance and health & safety.

Advance Green Futures 

Our newly formed Ecology and Sustainability team is responsible for creating and managing  the third largest habitat bank in the country, as well as ensuring that our activities are sustainable.

We have exciting plans for growth in this area of the business and to develop new business opportunities in the sustainability sector.

Ascent Homes

Ascent Homes is an agile developer buying, developing, delivering, and selling across a wide range of projects from the refurbishment and regeneration of buildings. Ascent work tirelessly to develop interesting, innovative homes.

Ascent have delivered over 600 new homes in Northumberland, generated over £97.4 million over the last five years, and 75% of spend has been invested in local companies.

Projects

Our Project team are a critical component of the company’s unique mix of skills. The team manage the delivery of the investment and regeneration.

Projects have £34.5 million projects that are currently in construction, £76.5 million projects in the development stage, and have created over 700 construction jobs in development.

Recent projects that have been delivered are the Ashington, Morpeth and Berwick Leisure Centres, Manor Walks, and restaurants such as The Amble Inn.

Commercial

The commercial team have a diverse portfolio of quality business accommodation to rent or buy, including industrial units, offices, business parks, and fully managed workspaces.

Currently, we have a 96% occupancy rate, 100% statutory compliance, 3 managed workspaces, £148 million portfolio asset value, and over 600 businesses operating from our properties.

Investments

Our investments team are the regeneration vehicle to deliver physical regeneration through Northumberland. We contribute significantly to the profit of the property and development portfolios, working with the Advance Northumberland Development team to deliver on significant projects in Northumberland.

One of our major investment sites is the Northumberland Energy Park, which is home to JDR’s wind farm cable factory.

Homes

Homes offer an outstanding range of quality, affordable homes to rent in Northumberland. We are passionate about delivering exceptional customer service and offer accessibility and security for those wanting to rent. We are committed to supporting people throughout their  tenancy, which is why we provide services linked with building and maintaining our homes to a high standard.

Working for Advance Northumberland

We care about our colleagues and their wellbeing and have been nationally recognised for this. Apart from the competitive salary, we also have fantastic benefits. We focus on our colleague’s health, wealth, and lifestyle.

Role Profile

Job title: Business Operations Administrator 

Reports to: Business Operations Coordinator

Team members: N/A

Location: Wansbeck Workspace

Duties and Responsibilities:

• Provide administrative support across Business Operations activities, including governance, procurement, contract management, information governance, project framework administration and business planning.
• Maintain Business Operations records, registers, trackers, systems and management information, ensuring data is accurate and up to date.
• Process purchase orders, invoices and associated financial administration in accordance with company procedures.
• Support procurement and contract management processes, including the maintenance of supplier and contract records.
• Provide administrative support to the Project Framework process, including meeting arrangements, documentation, action tracking and record management.
• Assist in the preparation and collation of performance reports and other corporate reporting requirements.
• Maintain records relating to company vehicles, corporate equipment and stationery.
• Provide general office administration, including filing, archiving, mail handling, document management and visitor coordination.
• Undertake other reasonable administrative duties to support the effective delivery of Business Operations services.

Personal Specification

Essential Criteria

You must have:

• Excellent communication and interpersonal skills.
• Ability to work on own initiative and as part of a team, whilst managing workload and balancing changing priorities and deadlines.
• Computer literacy, and able to use Office 365 (specifically Outlook, Word and Excel) products, internet, intranet and databases.
• Experience of visitor and diary management.
• Experience of providing administrative support