Sales Executive Ascent Homes

About Us  

Advance Northumberland is a “place shaping” one stop shop focused almost exclusively on regenerating Northumberland. Our people are our core competence, with a diverse skills mix, they form several discrete specialised business units, enabling us to deliver some of the most visionary and transformational projects.

Whether its support and funding for new and developing businesses, the remediation of challenging brownfield sites, building of large-scale manufacturing units, delivering new purpose-built offices, delivery of major town centre redevelopments, including complex retail developments, leisure facilities or the delivery of high-quality market sale and affordable housing it can all be found in this unique regeneration company.

We work collaboratively with stakeholders and partners, delivering positive physical and economic development.  Focusing on the needs and aspirations of the county, addressing economic, housing and infrastructure challenges whilst capitalising on Northumberland’s significant assets and opportunities. We deliver a comprehensive regeneration capability to improve the County’s economic prosperity, regenerate communities, improve liveability and create a more connected and aspirational County.

In doing so, we will support a broader county-wide assets-based approach to promote economic growth and an improved quality of life for its communities. Building on the opportunities emerging from North of the Tyne and Borderlands initiatives to enhance its regeneration impact, taking its lead from Northumberland County Council, and working in collaboration with key partners.

Our Ascent Homes team have ambitious plans for 2025, with a number of new sites starting and significant growth planned in our 5-year business plan.

 Our values are at the centre of our activities, linking to our vision to make Northumberland a wonderful place for people to live work and do business.

· Dedication – passionate and tenacious about delivering for Northumberland.

· Honesty – working to the highest standards of integrity and accountability.

· Collaboration – deliver in partnership with Northumberland County Council and organisations across the public and private sectors.

THE BENEFITS OF WORKING FOR US

We care about our colleagues and their wellbeing and have been nationally recognised for this. Apart from the competitive salary, we also have fantastic benefits. We focus on our colleague’s health, wealth, and lifestyle. We like to think our benefits package is one of the best around! Here is an example below on what you can expect.

Salary – from £28,922 per annum (plus commission structure)

Annual leave - Start with 34 days, increasing to 39 days with service.

Pension - Generous employer contributions of 8%. You pay 2%, although you can choose to pay more if you want.

Financial Benefits - Enjoy the security of free life assurance, an employee referral scheme (earning £1,000 per recruited referral), and our Cash plan App with discounts and cashback at top retailers. Free on-site parking at all locations.

Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 support, GP services, mental health support and, dental and optical plus a range of other health therapies. We also have a cycle to work scheme and home electronics schemes, both of which are salary exchange, so you pay less National Insurance. We have extensive health campaigns from our award-winning Better Health at work team.

Motoring Benefits - Take advantage of exclusive employee vehicle-leasing schemes, through NHS Fleet.

THE ROLE

Sales Executive

Longhorsley, Northumberland

Thursday to Monday

As one of our Sales Executives, you will be responsible for working as part of a team at our new site in Longhorsley, Northumberland. Getting to know the surrounding area and the market conditions, you will be the first point of contact for all sales enquiries, ensuring future purchasers appreciate the great product we offer.

As a small team, you’ll work closely with Ian the Site Manager and Peter, one of our Sales Managers. You will be a confident communicator, able to deal with a high volume of work and respond to enquiries in a professional manner.

To apply:

Please send your CV and a letter of application saying why you want to work for us and what you’d bring to the role, together with the completed application form included in this pack. Please send these to: workforus@advancenorthumberland.co.uk

For an informal discussion, please contact: Karen McArthur on 0797 151137

Closing date for applications – Monday 2nd June 2025 at 12:00pm

Interviews will be held shortly after.

We may close this role early if we receive sufficient applications.

If you wish to withdraw your consent for us to process your application, please email us at: workforus@advancenorthumberland.co.uk

No agencies please

Job Description and Person Specification

Job title: Sales Executive

Reports to: Sales Manager

Team members: N/A

Location: Site based with visits to Head office and other locations as part of role.

Role Purpose: To progress reservations through to exchange of contracts to meet and exceed sales and legal targets whilst providing a customer centric experience to meet business plan and maximise revenue.

Duties and Responsibilities:

· Take ownership of development, all aspects of presentation and the entire purchase process.

· Ensure all administrative and reporting requirements are met according to company procedures and agreed time frames.

· Become the reference point for the purchaser and all other internal and external interested parties, from first contact to the completion of the house sale in a professional and engaging manner to ensure a customer centric experience using the Ascent Homes customer experience framework

· Ensure information relayed to customers is accurate and truthful at all times whilst managing customer expectations and compliance of the consumer code

· Promote the company recommended IFA and solicitors to ensure an efficient service for customers and achieve sales completion targets.

· Guide potential purchasers around show homes, stock plots and the development to demonstrate the standard product and overcoming objections as well as introducing upgrades and extras where appropriate and maximising sale revenue

· Maintain CRM and referral information and follow up leads in a timely manner to ensure sales targets are met.

· Ensure high standards of health and safety are maintained on site reporting any issues to the Sales Manager.

· Preparation of handover packs ensuring all the relevant information is provided to the customer on completion day.

· Liaise with the construction teams and conduct weekly build/sales meetings to ensure customer extras and options are ordered and installed as required

· Maintain ongoing competitor analysis, reporting findings and make recommendations, actively engage in driving marketing campaigns

· Provide accurate and meaningful customer data and insight to key colleagues across departments, alongside suggestions for improvement/change

Generic Requirements for all colleagues

· Contribute to the creation of a positive culture in line with Advance Northumberland values

· Show commitment to equality and diversity in the workplace and ensure this is reflected in all activities

· Ensure a safe and sustainable working environment is promoted across the business

· Contribute to the financial performance of the business, in line with role responsibilities

· Undertake other reasonable duties as requested

Personal Specification

Essential Criteria

You must have:

· Excellent interpersonal and negotiation skills, with the ability to communicate effectively at all levels

· Collaborative mindset with the desire to work effectively with cross-functional teams

· Creative/innovative/proactive sales approach

· Ability to balance multiple priorities and adapt to change in a fast-paced environment

· Confident in setting out clear expectations and driving the sale to completion

· Self-motivated individual who can manage their time as a lone worker efficiently

· Driving License and access to a vehicle

· Experience in Sales

· Availability to work weekends and bank holidays

It would be good but not essential if you also have:

· Experience of using COINS software

· Have experience within new homes sales or property sales

· Knowledge of schemes such as assisted move and affordable housing including Discount Market value and shared ownership

· Knowledge of the regional housebuilding market and competitor offerings